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[Mobile app] FAQs: USD card balance
[Mobile app] FAQs: USD card balance

Having issues understanding how your USD card balance is derived and works.

Updated over 2 months ago

Where to find your USD card balance?

The USD card balance is the equivalent of your NGN wallet balance based on the current conversion exchange rate of NGN to USD.

It can be found on the home screen beneath your NGN wallet balance.

How is my USD card balance derived?

The USD card balance is the equivalent of your NGN wallet balance based on the current conversion exchange rate of NGN to USD.

The exchange rate used to derive the USD card balance can be seen between the NGN wallet balance and the equivalent USD card balance.

Can my USD card balance change?

Yes, it is an equivalent balance, therefore it fluctuates based on the current exchange rate.

My card payment failed due to insufficient funds but my USD card balance is enough

The exchange rate may have moved, therefore you have less equivalent USD as your card balance.

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