Where your global account has intermediary or corresponding BIC details you should ensure this is entered on any payments to global accounts.

Most international payment providers and banks will allow you to enter the corresponding bank details when you send payments. Where this is the case please ensure you do so.

Some payment providers do not allow the sender to enter this information on web portals. Where this is the case the sender should include the following in the reference/description field to ensure the payment reached their global account.

Ref: //INT CHASGB2L

Any questions please reach out to our support team on support@vertofx.com