We are delighted to announce the launch of our newly improved Marketplace.
Watch the video below to learn how the Verto Marketplace is revolutionising currency exchange; how it helps Verto's customers; and the key features the Marketplace has to offer.
We have relaunched our original Verto Marketplace with an updated user experience, a more intuitive interface and a focus on fulfilling trades between our users.
Verto's Marketplace is a peer-to-peer (P2P) foreign exchange solution for businesses. It's designed to connect businesses with a network of vetted counterparties to trade up to 14 global currencies at their desired rates.
On Verto's Marketplace, you can set your own exchange rates, negotiate the best rates with a wider pool of counterparties and complete currency swaps within 24 hours.
This innovative solution offer options for businesses who wish to buy or sell currencies. You can:
Sell Side: Advertise your desired exchange rate and find businesses willing to buy on your terms.
Buy Side: Explore businesses selling the currency you need, negotiate rates, and complete your transaction quickly and securely.
What we've kept the same:
Our Marketplace still allows you to:
Trade multiple currencies both exotic and G10 with other Verto users
Set rates or negotiate rates on trade.
What we've added:
You no longer have to commit the full amount while creating a trade; only a token amount is locked in your wallet. This allows you to explore potential deals and secure the best rates without significant risk.
You get a full 24 hours to send us the amount you committed to trades that are accepted.
No hidden fees. We display upfront the amount you will receive after the trade is complete.
All transactions take place within the Verto platform through a secure wallet system. This eliminates external risks and ensures all counterparties are KYC/AML verified, providing peace of mind for every trade.
Enjoy complete transparency with Verto Marketplace along with a dedicated customer support team ready to assist you with any queries or concerns. You'll also have access to a detailed transaction history within your Wallet for easy record-keeping.
The Marketplace Manual
Keen to get started? Watch our bitesize Video Demos below to learn about all aspects of the Marketplace, including creating, accepting, archiving and fulfilling marketplace trades.
We've got all the information you need!
How do I get to the Marketplace on the Verto Platform?To navigate to the Verto Marketplace from the Home Dashboard, hover over the side bar on the left and select Exchange. You’ll then be taken to the Exchange Dashboard, and here you can see the Marketplace. Click ‘Start Trading’, and you will be taken to the Live Trade screen. |
How do I create my first Marketplace Trade?Creating a trade on the marketplace takes less than a minute. Just follow these simple steps:
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How do I make an offer on a Trade ?If you wish to make an offer on a trade and negotiate with the trade creator,
It’s also worth noting that if you create a counter trade, it will be made available for other Verto users to accept as well - so it may be that your trade is accepted by someone other than the trade creator that you were originally negotiating with.
You will not be able to see your trades on the 'Live Trade Board'; however, your trades will be visible to other users. |
How do I accept a Marketplace Trade ?If you wish to accept a trade because you are happy with the amount and rate,
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Can I archive or repost my Trades ?When archiving a trade, you are choosing to remove it from the marketplace.
To repost an archived trade:
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How do I check if someone has made an offer on my trade ?To see if someone has made an offer on your trade:
You can also adjust the search bar to alter the results according to your desired rates and volumes.
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Bookmarking and sharing trades with peopleIf you want to save trades for later, simply click the bookmark icon next to the trade. This means if there is a lengthly list of trades, you can find your preferred trades easily, by navigating to Bookmarked trades using the menu on the right. If you wish to share a trade on the platform, navigate to ‘Share’ using the right-hand menu, input the email of the person you would like to share the trade to, and press send. |
Saving Search Filters on the MarketplaceIt can be helpful to save search filters so that you can find suitable live trades quickly and easily. To do this:
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Frequently Asked Marketplace Questions
Deposits and Fulfilment
Do I need to have the full trade amount in my wallet to post a trade?No, only a portion of the currency is required as a deposit when you post a trade. After your trade is accepted or you accept a trade from another user, the remaining amount must be funded within 24 hours. |
What happens if a trade is not fulfilled?If the trade is not fulfilled within 24 hours, the deposit may be confiscated and converted to compensate the counterparty. |
Fees and Limits
What fees are associated with trading on the Marketplace?Verto charges a small fee per transaction, which varies based on the trade amount and currency pairs. As of now Marketplace has 0% fees for around the next 3 months. |
Is there a minimum trade amount?Yes, the minimum trade amount varies by currency but is generally set to ensure the meaningful transactions. |
Are there any limits on the number of trades I can post or accept?There are no specific limits, but your trading activity may be subject to review to ensure compliance with platform policies. |
Wallet and Funds Management
How do I withdraw funds from my wallet?Navigate to "Wallet," select "Send Wallet to Bank”, enter amount and currency to transfer, choose beneficiary account, and confirm. Your money will be sent within 24 hours. |
What happens if my wallet balance is insufficient to cover a trade?You will receive a notification to top up your wallet within 24 hours to meet the trade requirements. |
Account and Security
How do I verify my account to start trading?Complete the KYC (Know Your Customer) process by uploading the required documents in the account verification section. |
What security measures are in place to protect my account?Verto employs robust security measures, including two-factor authentication (2FA), encryption, and regular security audits. |
Notifications and Settings
How can I receive notifications about my trades?If there is activity on your trade you will receive a notification via email. |
Additional Features
Can I trade multiple currencies simultaneously?Yes, you can create and manage multiple trades in different currencies simultaneously. |
How are exchange rates determined on the Marketplace?Exchange rates are set by users based on their desired buy/sell rates, allowing for competitive and flexible trading. |
How can I track the status of my trades?You can track the status of your trades in the "My Live Trades" section, where you can see pending, active, and completed trades. |
How do I contact support if I have issues with a trade?For support, click on the "Help" section on the Verto platform or contact customer service via email (support@vertofx.com) or phone. |
How do I know if my counterparty is reliable?Verto conducts a thorough Know Your Customer (KYC) and Know Your Business (KYB) check for all businesses before they can use the platform. This comprehensive vetting process ensures the legitimacy and trustworthiness of your potential business partners. |
Are there any restrictions on trading certain currency pairs?Some currency pairs may have restrictions based on regulatory requirements. Check the Marketplace for it’s available pairs. |
How do I handle disputes or issues with a trade?Contact Verto support immediately. Provide all relevant details and transaction IDs to expedite the resolution process. |
Can I set up recurring trades or automatic transactions?Currently, Verto does not support recurring trades, but you can manually set up trades as needed. Automatic transaction features may be considered in future updates. |