Invoice requirements when paying from your local ZAR account
When making a conversion and an international payment from your local ZAR account, it is mandatory that you upload an invoice, otherwise the payment will fail.
The invoice must contain the following:
Invoice date.
Invoice number.
Client details: full name, address.
Supplier details: full name, address, bank details.
Beneficiary details: client name as per account name (ie. invoice made out by a company called ABC Pty must have bank account details in the name of ABC Pty).
Full/complete description of the nature of the service performed: product/service
description needs to be detailed.Amount and currency ie. ZAR, USD, GBP - calculation of how this amount is made up (ie. Is it a yearly payment or will there be more etc?).
Time when the service was performed - taking in to account that services may not be paid in advance.
The word ‘Invoice’ (not just “estimated invoice” etc.).
Agreement confirming the partner support service - if there are any agreements in place, please submit these as well.