Changing your password can be done in two ways:

  1. If you are already logged into your account

  2. If you do not have access to your account

All passwords must comply with the following rules or they will not be accepted:

  1. The password must be eight characters or longer

  2. The password must contain at least 1 uppercase alphabetical character

  3. The password must contain at least 1 numeric character

  4. The password must contain at least one special character

If you are already logged into your account

Step 1 - At the top right of your profile select "Change Password"

Step 2 - Enter your old password, and your new password - remember it must comply with the password requirements above

If you do not have access to your account

Step 1 - Go to exchange.vertofx.com and select forgotten password

Step 2 - Enter the email address linked to the account

Step 3 - Check your emails - we will send you a link to reset your password, click this link

Step 4 - Enter your new password - remember is must comply with the password rules above

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