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Understanding Product Eligibility

Updated over a week ago

We strive to offer all our products to every customer. However, due to specific requirements, some products may have initial eligibility criteria.

Why do products have eligibility criteria?

Our products have specific requirements to ensure they are used appropriately and in compliance with regulations. These criteria help us maintain a high standard of service and protect both our clients and our business.

Here is the breakdown:

What is the eligibility for FI 3rd Party Payments?

Offering: This product enables Financial Institution customers to use Verto to process payments and foreign exchange (FX) for their own clients.

Eligibility: To use Downstream Payments, customers must:

  • Discuss their specific use case with our Sales team.

  • Agree on commercial terms with our Sales team.

  • Have the proposed commercials approved by our Product team, who will confirm feasibility.
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What is involved in the Nested Flow Enhanced Due Diligence Requirements?

This product requires a detailed assessment, where we review your:

  • Know Your Customer (KYC) providers

  • Transaction Monitoring (TM) providers

  • Your risk assessment policies and processes (including your Independent 3rd party AML/Compliance Audit reports)

What is the eligibility criteria for Pay By Link?

To be eligible for Pay By Link, your business must:

  • Have been trading for over 1 year.

  • Have actively used at least one other Verto product for a minimum of 90 days prior to Pay By Link activation.
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What if I don't currently meet the eligibility criteria for a product?

If you are not currently eligible for a specific product, this may not be permanent. Product eligibility can change, and we are committed to working with our clients to expand their access to our services.

How can I discover if I am eligible for a product in the future?

Please contact our team to discuss your specific needs and explore potential paths to future eligibility. We are here to help you grow your business with Verto.

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