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Why is my account verification failing?
Why is my account verification failing?

Having issues getting verification, here are some possible reasons.

Updated over 3 months ago

Are you still having trouble getting verified despite following all the necessary steps? Here are possible reasons why your verification is failing:

  • Face coverings: Please remove any item obstructing/covering your face.

  • Make sure you are in a lit room or surroundings. Move to a place with enough lightning.

  • Check your BVN and NIN to ensure they are correct and belong to you.

Are you still having issues? Reach out to support@vertofx.com

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